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Job description

As an Account Manager, you are the driving force behind expanding and maintaining customer relationships in the dynamic German market. You will work with an impressive portfolio of nearly 5,000 Asian products, including top brands such as Flying Goose and YumYum.

With your commercial drive, you independently build long-term relationships and actively expand our customer base. You generate revenue through strong relationship management and by attracting new customers (New Business). Additionally, you are the point of contact for advice on existing and new products and you know how to recognize and capitalize on market opportunities like no other.

You are not only involved in sales, but also in upselling and cross-selling opportunities – your contribution to commercial success is immediately noticeable!

The sales channel you work in is very versatile: from local Asian supermarkets to large wholesalers. This makes your work varied and dynamic. Every customer is different, every day brings new opportunities, and you are at the helm! In this role, you are responsible for a turnover of millions.

• Relationship Management: Proactively guide and expand existing customer relationships within the Ethnic sales channel
• Seizing Market Opportunities: Expand the customer portfolio through targeted acquisition
• Advice: Advise customers on our products and offer suitable solutions
• Market Analysis: Active market observation and analysis of customer needs to identify new business opportunities
• Internal Collaboration: Collaborate with internal departments such as marketing and purchasing to efficiently resolve customer inquiries
• Negotiation: Negotiate prices, contracts, and promotions
• Presenting: Give product presentations to inform and excite customers
• Planning & Administration: Independently organize your appointments and administrative tasks
• Reporting: Report to the Sales Manager and contribute to the development of the sales strategy

Job requirements

To be successful in this role, affinity with Asian culture is important. You have a proactive and independent work attitude, identify opportunities independently, and capitalize on them. Additionally, you are competitive and commercially oriented.

• You are available 40 hours per week
• You have experience in a similar position, preferably in the food industry
• You are willing to travel within Italy
• You speak fluent Italian and Englisch – knowledge of an Asian language is a plus
• This position is fully remote, as you live in Italy and our headquarters are in the Netherlands. This requires a high level of self-discipline and responsibility
• You reside in northern Italy

What we offer you

• A competitive salary, tailored to your knowledge and experience
• A generous 29 vacation days. From your 35th birthday, you will receive an extra vacation day every 5 years. Haven't been sick for a whole year? You will receive 3 extra vacation days
• A good pension scheme
• A phone, laptop, and company car
• Room to grow: we stimulate your development through training and advancement opportunities
• And last but not least: you get a 20% discount on all our products

Our organization and the team

Heuschen & Schrouff is the leading importer and distributor of authentic Asian food and non-food products in Europe. From Landgraaf (Netherlands), we represent over 65 Asian top brands, such as YumYum and Flying Goose, and have strong own brand concepts like Golden Turtle for Chefs. Additionally, we offer Private Label concepts. We do this with a team of 400 colleagues, 45 trucks on the road, and a diverse customer base from ethnic stores and wholesalers to retail, foodservice, and industry. Recently, we launched our own e-commerce platform.

We are a healthy, growing company, driven by the increasing popularity of our products. This growth requires smart choices and more efficient processes – and you can actively contribute to that. You won't find yourself in a world full of rules or bureaucratic structures with us. On the contrary: we value fresh ideas, initiative, and innovation. You have all the space to think along and help build the future.

As part of the Outside Sales Ethnic Team, you work together with colleagues from all over Europe. You all have one common goal: to sell as many products of Heuschen & Schrouff to Asian supermarkets and wholesalers. You stay in close contact via phone, Teams, and email. Every quarter, the entire team comes together at our headquarters in the Netherlands. A great opportunity to exchange knowledge, share experiences, and celebrate successes.

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